Privacy policy
How we collect, use, and protect your personal data — and your rights.
Privacy Policy
Effective Date: 01/01/2024
Last Updated: 17/04/2025
1. Who We Are
Flashy Technologies FZ-LLC is a company registered in the UAE (License #98748), with its principal office located at In5 Tech, Dubai Internet City, Dubai, UAE. We provide AI-powered content operations software including editing, digital asset management, and content deployment tools.
Contact: contact@flashy.ai
2. Data We Collect
We collect and process the following types of personal data:
Information You Provide:
- Account registration details (name, email, password, role)
- Company name, industry, billing info
- Uploaded files, metadata, comments, and messages
Automatically Collected:
- IP address, device type, browser info, interaction logs
- Usage and analytics data
- Cookies and similar technologies (see Cookie Notice)
From Third Parties:
- Social media integrations (e.g., Meta)
- Connected cloud services (e.g., Dropbox, Google Drive)
3. How We Use Your Data
We use your personal data to:
- Deliver and maintain the Services
- Enable collaboration and content processing
- Customize your experience
- Communicate with you
- Provide AI-generated content (based on user prompts)
- Improve our products and develop new features
- Prevent fraud, enforce policies, and comply with regulations
4. Legal Basis for Processing
We process personal data under the following legal grounds:
- Performance of a contract
- Your consent (e.g., marketing)
- Legitimate interests (e.g., platform improvement)
- Legal obligations (e.g., tax or audit requirements)
Where applicable (e.g., for EU-based users), we comply with the General Data Protection Regulation (GDPR).
5. Sharing of Data
We may share your information with:
- Authorized subprocessors (e.g., hosting, analytics, payments)
- Legal authorities when required
- Your employer or admin (if you use an enterprise account)
- Third-party platforms you connect with (e.g., Dropbox, LinkedIn)
We do not sell your personal data.
6. Data Retention
We retain your data:
- As long as your account is active
- As needed to comply with legal obligations
- For backup and auditing purposes
Users may request deletion at any time, subject to exceptions outlined in this policy.
7. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion
- Withdraw consent
- Object to or restrict processing
- Request data portability (in applicable regions)
To exercise these rights, contact: contact@flashy.ai
8. Data Transfers
Your data may be stored and processed in countries outside your own. We use appropriate safeguards to protect your data during transfers, including Standard Contractual Clauses and secure processing agreements.
9. Data Security
We apply industry-standard measures:
- Encryption in transit and at rest
- Secure credential and session management
- Regular audits and monitoring
No method is 100% secure, and we recommend users take personal precautions as well.
10. Children's Privacy
Flashy is not intended for users under 18. We do not knowingly collect data from children.
11. Marketing & Communication
We may send updates and marketing materials. You can opt out at any time via email preferences or unsubscribe links.
12. Changes to This Policy
We may update this policy occasionally. If we make material changes, we will notify users via email or in-app notice. Archived versions will be available at flashy.ai/legal/privacy.
13. Contact Us
Email: contact@flashy.ai
Address: In5 Tech, Dubai Internet City, Dubai, UAE
Use of Uploaded Content for AI Training and Product Development
Flashy may use content you upload to the platform (including images, videos, audio, and associated metadata) to improve our services, train proprietary AI models, and develop new features.
Where applicable, we may also use aggregated and anonymized content to create datasets or enhance machine learning algorithms used across our products and services.
You retain full ownership of your content. This clause does not give Flashy ownership of your intellectual property — only the right to use content for the purposes described above. We will not share personally identifiable information linked to your uploads without additional consent.
You can manage or withdraw your consent for this use at any time by contacting us at contact@flashy.ai.
Frequently asked questions
For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.